Certificates
I can't download my certificate
This article is specifically for Florida certificates. If you are having trouble with a certificate in Ohio, please send us a support ticket. Sometimes, a certificate will not generate if you have a formatting or reporting error on your account. ...
BDI-When will the State report my Completion
When will the State report my Completion? Please allow up to **72 hours for your completion to update with the state system. The county will pull the completion record directly from the state of Florida. **We usually see it in within one day, but ...
BDI Certificates :: Submitted to the State
If you have a certificate number issued, then your completion was already sent to the State of Florida. Please read how and when it is sent and the next steps. WHAT NOW? You can download your certificate by going to "My Certificates" and clicking the ...
How do I verify that my information is correct for my certificate?
Regardless of the course you are taking, your student profile page is a great place to check and update your information. Be sure to make any changes to your name or address before you complete your course. If you need to make any changes after ...
I need a replacement certificate (Florida)
FLORIDA EXCLUSIVE: This applies to getting a new certificate of completion for one of our Florida courses. For all of our Florida courses, you are able to immediately download and print your certificate of completion. However, if you accidentally ...