I need a replacement certificate (Florida)

FLORIDA STATE ONLY: This applies to getting a new certificate of completion for one of our Florida courses. 

For all of our Florida courses, you are able to immediately download and print your certificate of completion.

However, if you accidentally entered information incorrectly when you were registering for the course, then you will need us to make the corrections, submit the new record to the state and provide you with a new certificate to ensure that you will get credit for your course completion.

There will be a $5.00 fee for a new certificate that will be submitted to the state.

To get a new certificate issued, you will need to send us a request from your account:

Step 1: Log in to your account

Step 2: Go to "My Certificates"

Step 3: Click "Request a new certificate"

Step 4: Pay the $5 fee (this will be submitted to the state)

Step 5: Download the form

Make sure to provide all of the information that needs to be corrected on the form:

Step 6: Upload the form, then you will receive an email once your new certificate is available

 

You can also give us a call at (813) 602-1555 or send us an email if you need assistance.

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