I'm locked out of my course
Florida, Wisconsin or Tennessee Failed too many personal validation questions. If you fail too many personal validation questions (in some cases, as few as one), then you will be locked out of the course. You will need to call us and verify the ...
How do I know when I'm done with the course?
Don't rely on the "Progress" bar to tell you that you are done. Certain states require that you spend a certain length of time in the program before a certificate can be issued. Even if you have gone through all of the chapters and passed the test, ...
I'm stuck on a page in the course
The Next button won’t appear. If you're stuck on a page in a course because the Next button isn't appearing, here is what you should do. If you are on an activity/interaction page, make sure that you go through the entire activity. Depending on the ...