Course Status
Refund Policy
By purchasing one of our online courses, you agree to the statement below. I acknowledge that once my account is verified and validated, I will no longer be eligible for a full refund. Partial refunds may be given on a case-by-case basis. If you ...
I'm locked out of my course
Florida, Wisconsin or Tennessee Failed too many personal validation questions. If you fail too many personal validation questions (in some cases, as few as one), then you will be locked out of the course. You will need to call us and verify the ...
How do I know when I'm done with the course?
NOTE: Florida course completions are sent to the state electronically. The certificate that you download from your account is for your records only. There are some rare cases where the DMV will request you show them your certificate. NOTE: New York: ...
I'm stuck on a page in the course
The Next button won’t appear. If you're stuck on a page in a course because the Next button isn't appearing, here is what you should do. If you are on an activity/interaction page, make sure that you go through the entire activity. Depending on the ...