OHIO EXCLUSIVE: This applies to getting a new Ohio Certificate of Completion. If you need a new certificate for a Florida course click here. For Wisconsin or Tennessee, please reach out to us.
This is ONLY if information on your certificate is incorrect. If so, please follow these steps to request a new certificate.
If you just need another copy of your certificate, you can download and print your certificate from your account.
Log into your account, then follow the next steps to confirm your address and request your new certificate.
HOW TO REQUEST A NEW CERTIFICATE
1. Click "certificates" on the left-hand side of the screen.
2. Next to your course, click the blue button that says "Request a New Certificate".
3. Select which course you need the new certificate for. There is a $10 fee to purchase another certificate from the State of Ohio.
4. Then, you will be taken to the cart to checkout.
5. After you finish making the payment, return to your dashboard/home page and click "replacements" on the left-hand side of your screen.
6. Click the blue "Replacement Form" button.
You will be prompted to:
Download and print a form, fill it out and take a picture of it
Upload the picture of the form to your account on that same page.
PLEASEwrite on the form what needs to be updated on your certificate. This will expedite your replacement being issued.
If there was an error with your form, you will see a notice next to your replacement certificate that prompts you to re-upload the form so we can process your certificate. We will also send you an email.
Once you’ve submitted everything, we will process your replacement certificate request. We process replacements daily during business hours (Monday to Friday from 9am to 4:30pm). If you upload your form outside of business hours, it will be processed on the next business day. You will be notified via email when your new certificate is ready to be downloaded from your account.
Ohio Teen Drivers Ed/Driver Training Certificates (see below) STARTING MAY 1, 2022 pursuant 4501-7-01-H, you can now download your completion certificate on your account after completing your "Ohio 24 Hr Drivers Ed Online Course". Enrollment ...
Certificates for the Ohio courses are all available for download after completion of the course. This includes: 1. Completing all chapters/units in the course 24 Hour Driver's Ed Introduction 10 Units Abbreviated Adult Course Introduction 6 Chapters ...
FLORIDA EXCLUSIVE: This applies to getting a new certificate of completion for one of our Florida courses. For all of our Florida courses, you are able to immediately download and print your certificate of completion. However, if you accidentally ...
In Ohio, the state has established expiration dates for courses. If a student's course expires, they are required to re-enroll and start again from the beginning. If you have a documented reason that prevented you from completing the course before it ...
ALL CERTIFICATES ARE PROVIDED ELECTRONICALLY. We do not mail certificates. Florida (FLHSMV) Certificate processing is immediate, and the records often update instantly. However, please note that it can take between 24-72 hours from when you complete ...