I need a new certificate (Florida)
FLORIDA EXCLUSIVE: This applies to getting a new certificate of completion for one of our Florida courses.
For all of our Florida courses, you are able to immediately download and print your certificate of completion. However, if you accidentally entered information incorrectly when you were registering for the course, then you will need us to make the corrections, submit the new record to the state and provide you with a new certificate to ensure that you will get credit for your course completion.
To get a new certificate issued, you will need to pay the new certificate fee
and either give us a call at (844) 602-1555 or send us an email with the information that you need to have corrected. Processing your new certificate is quick and can be done within just a few minutes by phone.
During registration, make sure to double-check these details.
- Date of birth
- Social security number (Last 4)
- Citation number (BDI Course Only)
- Driver's License number (BDI Course Only)
I need a new certificate (Ohio)
OHIO EXCLUSIVE: This applies to getting a new Ohio Certificate of Completion or Certificate of Enrollment mailed. If you need a new certificate for a Florida course click here. For Wisconsin or Tennessee, please reach out to us. This is for students ...
How do I get my Florida learner's permit?
FLORIDA EXCLUSIVE: This information is to assist new drivers in the State of Florida. Teens/Under 18 To qualify for a Learner’s Permit you must meet the following criteria: Be over 15 years of age Completed the TLSAE Course Completed the Learner's ...
My course expired and I need a new one
In Ohio, the state has established expiration dates for courses. If a student's course expires, they are required to re-enroll and start again from the beginning. If you have a documented reason that prevented you from completing the course before it ...
When will I get my certificate?
Certificates are mailed Monday – Friday at 11 AM. You must complete the course or meet the requirement for the enrollment certificate (Ohio 24 hour course only) by 11 AM; otherwise, it will be mailed the NEXT BUSINESS DAY when we re-open. OHIO ...
How do I expedite my certificate shipping?
OHIO EXCLUSIVE: This applies to getting an Ohio Certificate of Completion or Certificate of Enrollment mailed. If you have a course in Florida, Wisconsin or Tennessee, you can download and print the course certificate from your account dashboard. If ...