I need a new certificate (Florida)

I need a new certificate (Florida)

FLORIDA EXCLUSIVE: This applies to getting a new certificate of completion for one of our Florida courses. 

For all of our Florida courses, you are able to immediately download and print your certificate of completion. However, if you accidentally entered information incorrectly when you were registering for the course, then you will need us to make the corrections, submit the new record to the state and provide you with a new certificate to ensure that you will get credit for your course completion.

To get a new certificate issued, you will need to pay the new certificate fee and either give us a call at (844) 602-1555 or send us an email with the information that you need to have corrected. Processing your new certificate is quick and can be done within just a few minutes by phone.

During registration, make sure to double-check these details.
  1. Name
  2. Date of birth
  3. Social security number (Last 4)
  4. Citation number (BDI Course Only)
  5. Driver's License number (BDI Course Only) 

    • Related Articles

    • I need a new certificate (Ohio)

      OHIO EXCLUSIVE: This applies to getting a new Ohio Certificate of Completion. If you need a new certificate for a Florida course click here. For Wisconsin or Tennessee, please reach out to us. This is ONLY if information on your certificate is ...
    • Florida BDI Certificate and Citation Help

      Florida BDI Citation Help -Basic Driver Improvement Course Note: You can't enter a citation number and a court case number. Your citation number is found on your citation (see image below) You need to enter your driver's license number Things You Can ...
    • My course expired and I need a new one

      In Ohio, the state has established expiration dates for courses. If a student's course expires, they are required to re-enroll and start again from the beginning. If you have a documented reason that prevented you from completing the course before it ...
    • Certificate Disclaimer

      ALL CERTIFICATES ARE PROVIDED ELECTRONICALLY. We do not mail certificates. Florida (FLHSMV) Certificate processing is immediate, and the records often update instantly. However, please note that it can take between 24-72 hours from when you complete ...
    • How do I get my Florida learner's permit?

      FLORIDA EXCLUSIVE: This information is to assist new drivers in the State of Florida. Teens/Under 18 To qualify for a Learner’s Permit you must meet the following criteria: Be over 15 years of age Completed the TLSAE Course Completed the Learner's ...