I logged in and can't find my course

I logged in and can't find my course

I'm being prompted for personal details.

If you made your payment for the course but didn't completely finish entering your personal details during the registration process, then when you first log in, it will prompt you to finish finalizing your account.

You may be prompted to enter any of the following:
  1. Date of Birth
  2. Social Security Number
  3. Address
  4. Citation Number
Once you finish entering the details that are required by your state, you will be taken automatically to your course dashboard where you can find and begin your course.

I don't see my student dashboard or course.

If you navigated to a different part of the website, then you need to get back to your student dashboard. Click the LOGIN button on the website to log back into your account or be directed to your dashboard. Or, click here to go directly to your dashboard. If you are not logged in, you will be prompted to do so when you click the link. After logging in, you will immediately be taken to your dashboard. 
Using a mobile device? See: How do I login?

I'm on my account dashboard, but my course isn't there.

If you're missing something on your account dashboard, there was likely a problem with processing the payment. 
  1. At the top of the screen, click "My Account"


  2. Click "Purchase History"
    1. If the payment went through, it will show "Successful"
    2. If the payment was attempted but was not successful, it will show "Pending Stripe Verification"
NOTE: If you have confirmed that your payment was successfully processed and you do not have access to your course, please reach out to us so we can assist you.
 


    • Related Articles

    • I registered with a local driving school, how do I access my course?

      Step 1: Check Your Email You will receive a welcome email from Too Cool Traffic School once your course seat has been assigned to you by your driving school. Please read the entire email carefully before clicking any links.  The first link will let ...
    • Student Affidavit Help

      I need to submit a Student Affidavit. If you weren't validated through our automatic process, the State of Ohio requires that you submit an affidavit to us. 1. The form you need is on your Course Dashboard page or you can >> Click Here >> to download ...
    • Student Affidavit Help

      I need to submit a Student Affidavit. If you weren't validated through our automatic process, the State of Ohio requires that you submit an affidavit to us. 1. The form you need is on your Course Dashboard page or you can >> Click Here >> to download ...
    • Student Affidavit Help

      I need to submit a Student Affidavit. If you weren't validated through our automatic process, the State of Ohio requires that you submit an affidavit to us. 1. The form you need is on your Course Dashboard page or you can >> Click Here >> to download ...
    • I registered for my course but it won't show up on my account

      For Driving School Students: If you made your account, but your course is missing, you likely did not finish the process of redeeming your online course seat. Step 1: Check Your Email Find the welcome email from Too Cool Traffic School that you ...