I logged in and can't find my course
I'm being prompted for personal details.
If you made your payment for the course but didn't completely finish entering your personal details during the registration process, then when you first log in, it will prompt you to finish finalizing your account.
You may be prompted to enter any of the following:
- Date of Birth
- Social Security Number
- Citation Number
Once you finish entering the details that are required by your state, you will be taken automatically to your course dashboard where you can find and begin your course.
I don't see my student dashboard or course.
If you navigated to a different part of the website, then you need to get back to your student dashboard. Click the LOGIN
button on the website to log back into your account or be directed to your dashboard. Or, click here to go directly to your dashboard
. If you are not logged in, you will be prompted to do so when you click the link. After logging in, you will immediately be taken to your dashboard.
I'm on my account dashboard, but my course isn't there.
If you're missing something on your account dashboard, there was likely a problem with processing the payment.
- At the top of the screen, click "Account"
- Click "Purchase History"
- If the payment went through, it will show "Successful"
- If the payment was attempted but was not successful, it will show "Pending Stripe Verification"
NOTE: If you have confirmed that your payment was successfully processed and you do not have access to your course, please reach out to us so we can assist you.
I registered with a local driving school, how do I access my course?
Step 1: Check Your Email You will receive a welcome email from Too Cool Traffic School once your course seat has been assigned to you by your driving school. Please read the entire email carefully before clicking any links. The first link will let ...
How do I log in?
How to login from a computer At the top of the website, you should see a “Login” button. You can also go directly to the login page by going to: https://school.toocooltrafficschool.com/login. When you click it, you will be taken to a login screen and ...
How do I update my account registration details? (Citation number, Date of Birth, SSN, etc.)
When you are logged in, click "Account" in the top right corner of the screen and then select "Edit Profile." At the top of your profile, you can edit your email/password to login, date of birth and address. To change other details, scroll down to ...
I'm being asked to pay for the course again even though I already paid
Check to make sure that your payment was processed successfully. If you entered your payment details but the billing zip code was entered incorrectly, the payment won't process. This is how we help prevent credit card fraud. To see if the payment ...
How do I start my Ohio 24hr Teen Driver's Ed course?
OHIO EXCLUSIVE: This applies to any student who has registered for the teen driver's ed course for Ohio, but hasn't started the course yet. Step 1: View the Dashboard After you log in, you will be taken to your account dashboard where you will see ...