New York Pre-Licensing Course FAQ
1. What is the New York Pre-Licensing Course?
Our Pre-Licensing Course is a 5-hour online course, approved by the DMV. It is mandatory for all first-time drivers over 18 years old and out-of-state transfers. Make sure you are not applying for a junior license (Class DJ or MJ) for this course.
2. What is the course like?
Our class is fully narrated with fun activities and videos to make it more interesting, enjoyable, and memorable! Our virtual guide, Sam, will guide you through the course by reading each of the 6 chapters to you. You can sit back and relax through our stress-free course.
3. How old should I be to take this course?
The minimum age requirement is 18 years old.
4. Who Needs the New York Pre-Licensing Course?
New Drivers: If you are a new driver applying for your first driver’s license in New York, you are required to complete the New York Pre-Licensing Course as part of the application process.
Out-of-State Transfers: Individuals who are transferring their out-of-state driver’s license to a New York driver’s license may also be required to complete the New York Pre-Licensing Course, depending on their age and driving experience.
Mature Drivers: Some mature drivers (those aged 18 and older) who have never held a driver’s license before may also need to complete the pre-licensing course before applying for a New York driver’s license.
Drivers with Suspended Licenses: In some cases, individuals with suspended driver’s licenses may be required to complete the New York Pre-Licensing Course as part of the reinstatement process.
New Drivers: If you are a new driver applying for your first driver’s license in New York, you are required to complete the New York Pre-Licensing Course as part of the application process.
Out-of-State Transfers: Individuals who are transferring their out-of-state driver’s license to a New York driver’s license may also be required to complete the New York Pre-Licensing Course, depending on their age and driving experience.
Mature Drivers: Some mature drivers (those aged 18 and older) who have never held a driver’s license before may also need to complete the pre-licensing course before applying for a New York driver’s license.
Drivers with Suspended Licenses: In some cases, individuals with suspended driver’s licenses may be required to complete the New York Pre-Licensing Course as part of the reinstatement process.
Make sure you are not applying for a junior license (Class DJ or MJ) for this course.
Make sure you are not applying for a junior license (Class DJ or MJ) for this course.
5. How much is the New York Pre-Licensing Course?
Our New York Pre-Licensing Course runs for $44.99.
6. Can I use my paper permit to complete my profile?
Students should not register with the paper permit. They are required to have their PHOTO ID before registering for the course. The NYS Photo ID will clearly indicate the document number and the 9-digit license number.
7. Where can I find my document number?
You can find the Document Number (an 8 or 10-character combination of numbers and letters) on the back of your ID.
If you are having an issue locating your DMV ID number and/or Document number. You can visit this link for more information:
8. My course expired. What can I do?
You have 30 days to complete the course from the registration date. You must re-enroll if you are not able to finish the course due to the course expiration.
9. Where is my certificate?
No certificate will be issued for this course. Course completion information will be submitted to the NYS DMV within 24-48 hours and will appear on your driving record once it has been successfully submitted.
10. What are Personal Validation Questions (PVQ)?
Personal validation questions (PVQs) are based on the information you provided in the Introduction chapter. This will come out at random points throughout the course. You will have 45 seconds to answer each PVQ.
If you fail 3 PVQs during the course, you will be disqualified, locked out, and required to purchase and restart the course with a new enrollment.
11. What is Automated phone call verification?
With this validation method, you will receive automated phone calls at random points during the course. During these calls, you’ll be asked to speak a specific phrase. You will have 3 attempts to pass each voice validation. If your voice does not match your original recording after 3 failed attempts, you will be disqualified, locked out, and required to purchase and re-enroll in the course.
With this validation method, you will receive automated phone calls at random points during the course. During these calls, you’ll be asked to speak a specific phrase. You will have 3 attempts to pass each voice validation.
If your voice does not match your original recording after 3 failed attempts, you will be disqualified, locked out, and required to purchase and re-enroll in the course.
If a failure is caused by phone or technical issues (e.g., the call doesn’t come through or disconnects), you must contact our support team. We will help resolve the issue so you can complete the validation. However, if your voice still fails to verify, the same 3-fail rule applies.
12. How do I schedule my road test?
You can schedule an NY DMV road test by calling the NY DMV at 1-518-402-2100 or by visiting their website.