How do I expedite my certificate shipping?

How do I expedite my certificate shipping?

OHIO EXCLUSIVE: This applies to getting an Ohio Certificate of Completion or Certificate of Enrollment mailed. 
If you have a course in Florida, Wisconsin or Tennessee, you can download and print the course certificate from your account dashboard.

If we haven’t mailed your certificate yet, you can easily change your shipping method. Make sure you are logged into your account, then scroll to the bottom of your account dashboard. You will see “Suggested Items” where the different shipping options are available.  Select and pay for your preferred shipping option.

After making the payment, it will trigger the system to change your shipping. If you previously paid for expedited shipping with your order and you upgraded to a different shipping, we will issue a refund for the unused shipping. Refunds take 3-5 business days to appear back in your bank account.

If your certificate has already been mailed, you will need to follow the steps to request a new certificate if you need us to mail it again with a different shipping option.


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