2Cool Traffic School Help Center | Home

Click on your state to get specific information about your program.




Or, for more general answers, jump to:  Course Status Questions  |  Payment Issues  |  Website Problems

    • Popular Articles

    • Adult Remedial Program Eligibility

      The adult remedial program is an 8-hour defensive driving program offered in either in a classroom setting or online start May 1, 2022. The course is taken for one of the following reasons: 2-Point Credit– if a driver has 2 to 11 points on their ...
    • How do I pass the Ohio Abbreviated Adult Course?

      This article applies to any person who failed any portion of their driving test in Ohio and is taking the Abbreviated Adult Driver Training course so that they can retake their test at the BMV. You MUST spend at least 4 hours in the course. The State ...
    • I'm locked out of my course

      Florida, Wisconsin or Tennessee Failed too many personal validation questions. If you fail too many personal validation questions (in some cases, as few as one), then you will be locked out of the course. You will need to call us and verify the ...
    • When will I get my certificate?

      Certificates for the Ohio courses are all available for download after completion of the course. This includes: 1. Completing all chapters/units in the course 24 Hour Driver's Ed Introduction 10 Units Abbreviated Adult Course Introduction 6 Chapters ...
    • I completed the TLSAE a long time ago, do I have to take it again?

      FLORIDA EXCLUSIVE: For people who have completed the TLSAE (also known as the Traffic Law and Substance Abuse Course or the Drug and Alcohol Course) in the past. If you have taken and completed the TLSAE in the past, then the State of Florida will ...